Company FAQ

PAYMENT METHODS

We only accept bank transfer

SHIPPING METHODS

We just do FCLFull Container Cargo Load and LCLLess Than Onecontainer Cargo LoadWelcome to China and we will give you what you want.

Are you the factory or distributor?

Factory, we keep developing new products, 5 to 12 new products each season.
OEM service (Package and logo customized service) is available based on your requirements. Factory direct price and plenty of stock to make sure fast delivery.

What's the MOQ?

We accept sample order for most products. According to your quantity, you will get the corresponding discount and most cost-effective shipping fee.

Can I add or delete items from my order if I change my mind ?

If it hasn't been shipped, you can pause the order.

When can we get a respond from you?

All the inquiry can be handled within 24 hour in the daily week.

How do you guarantee the product quality?

The Defective rate of our all products is 0.2% and we will do the final 12-24V Alternating voltage test before the shipment.

How about the after service?

If you got any problems with the products, please take some photos and email us, after our confirmation, then we will provide you the best solution for you. The warranty is about 24ths.

When you ship my order?

Normally 3-7days after receiving your payment, but it can be negotiated based on order qty and production schedule,7 to 25 working days for bulk order.


Send your message to us:

Write your message here and send it to us